NEPRA · OGRA · fuel relief
Electricity, gas and fuel relief — who gets it and how
Short answer. Electricity and gas relief has no application form: the Protected status follows your use. Home users on up to 200 units a month for 6 months in a row are Protected. Only the PM’s Fuel Relief Scheme takes an application, by SMS to 9771. BISP is cash help, not an energy subsidy.
Updated: · Next check 2027-02-01
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NEPRA’s manual gives 7 days for a reading or billing error and 30 days for a tariff change.
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Never share an OTP.
Use only the QR on your own bill, and do not enter your CNIC on unknown sites.
Deadlines
The rules, with the source
| What | Deadline | Source |
|---|---|---|
| Protected electricity | Non-ToU home use, up to 200 units every month for 6 months in a row | NEPRA, S.R.O. 1287(I)/2025 |
| Lifeline | Single phase up to 1 kW, no more than 100 units in the last 12 months and this month | NEPRA, S.R.O. 1287(I)/2025 |
| Gas Protected | Average use from November to February of no more than 0.9 hm³ | OGRA notification, 29.06.2025 |
| QR on your bill | Scan it from the paper bill, then enter CNIC, mobile number and OTP | Ministry of Energy reports, APP |
| Fuel scheme | Rs100 off a litre for motorcycles, rickshaws and cars up to 800cc | Radio Pakistan |
| Fuel tokens | Rs500 once a week, four a month, for bikes and rickshaws. 10 litres every 10 days, three a month, for cars | Radio Pakistan |
Checked on 1 November 2026. The latest official report on the fuel scheme is from 9 October 2026, and we found no end date. We found no deadline for QR registration. The pmfuelrelief.pk site did not open.
What does not exist
Be careful with these.
- “Apply online for Protected status”: There is no application form: it follows your use.
- “BISP pays your electricity subsidy”: BISP is cash help, not an energy subsidy.
Step by step
What to do, in order
1
Check your bills
Last 6 electricity bills, gas bills for November to February.
2
See your status
Compare units with the limits.
3
Scan the QR
Only from your own paper bill.
4
Fuel: register
SMS to 9771: REG, CNIC, vehicle number, province letter, registration date.
5
Before filling up
SMS TOK to 9771 and give the token at the pump.
6
If a bill is wrong
DISCO on 118, SMS 8118, or PITC CCMS. Then NEPRA.
Questions
Do I apply for the electricity subsidy?
No form for Protected status. It follows your use.
What is the fuel scheme?
Rs100 off a litre for motorcycles, rickshaws and cars up to 800cc, by SMS to 9771.
Is BISP an energy subsidy?
No. BISP is cash help.
Who do I call about fuel?
Call 9771.
My gas bill is wrong. Where do I go?
Complain to SNGPL or SSGC.
Official sources
Other documents
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This page helps you prepare. It is not financial advice. The agency decides.