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NEPRA · OGRA · fuel relief

Electricity, gas and fuel relief — who gets it and how

Short answer. Electricity and gas relief has no application form: the Protected status follows your use. Home users on up to 200 units a month for 6 months in a row are Protected. Only the PM’s Fuel Relief Scheme takes an application, by SMS to 9771. BISP is cash help, not an energy subsidy.

Updated: · Next check 2027-02-01

Enter a date — we’ll count the deadlines

 

  • Reading or billing errortype the date
  • Tariff changetype the date

Check your own case.

NEPRA’s manual gives 7 days for a reading or billing error and 30 days for a tariff change.

Electricity, gas and fuel relief Opening…
Electricity, gas and fuel relief: first page

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Never share an OTP.

Use only the QR on your own bill, and do not enter your CNIC on unknown sites.

Deadlines

The rules, with the source

WhatDeadlineSource
Protected electricityNon-ToU home use, up to 200 units every month for 6 months in a rowNEPRA, S.R.O. 1287(I)/2025
LifelineSingle phase up to 1 kW, no more than 100 units in the last 12 months and this monthNEPRA, S.R.O. 1287(I)/2025
Gas ProtectedAverage use from November to February of no more than 0.9 hm³OGRA notification, 29.06.2025
QR on your billScan it from the paper bill, then enter CNIC, mobile number and OTPMinistry of Energy reports, APP
Fuel schemeRs100 off a litre for motorcycles, rickshaws and cars up to 800ccRadio Pakistan
Fuel tokensRs500 once a week, four a month, for bikes and rickshaws. 10 litres every 10 days, three a month, for carsRadio Pakistan

Checked on 1 November 2026. The latest official report on the fuel scheme is from 9 October 2026, and we found no end date. We found no deadline for QR registration. The pmfuelrelief.pk site did not open.

Step by step

What to do, in order

  1. 1

    Check your bills

    Last 6 electricity bills, gas bills for November to February.

  2. 2

    See your status

    Compare units with the limits.

  3. 3

    Scan the QR

    Only from your own paper bill.

  4. 4

    Fuel: register

    SMS to 9771: REG, CNIC, vehicle number, province letter, registration date.

  5. 5

    Before filling up

    SMS TOK to 9771 and give the token at the pump.

  6. 6

    If a bill is wrong

    DISCO on 118, SMS 8118, or PITC CCMS. Then NEPRA.

Questions

Do I apply for the electricity subsidy?

No form for Protected status. It follows your use.

What is the fuel scheme?

Rs100 off a litre for motorcycles, rickshaws and cars up to 800cc, by SMS to 9771.

Is BISP an energy subsidy?

No. BISP is cash help.

Who do I call about fuel?

Call 9771.

My gas bill is wrong. Where do I go?

Complain to SNGPL or SSGC.

Official sources

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