Jira & Confluence 
Bitrix24 Public violence in Durban and Soweto, 8 October 2026. On 8 October 2026 protests in Durban (KwaZulu-Natal) and Soweto (Gauteng) turned violent: SAPS reported 14 vehicles torched in Durban and 10 in Soweto, and shops looted (SAnews, 9 October 2026). Sasria said it expects claims for looting and fire damage (SABC News, 10 October 2026). By 19 October 2026 no support scheme for affected businesses had been announced. Source
Business looted · step 1 of 4
Business looted or damaged — your SAPS affidavit, ready to fill
Short answer. The statement is open below: fill in what happened and the list of stolen or damaged items, then take it to the police station. Report to the police, get a case number: Within 48 hours of the event (Sasria Material Damage and Motor 2026, cl. 5.1.1; Material Damage 2025, «How to claim»).
- Report to the police and get a CAS number (48 hours): type the date
- Written notice to your insurer / Sasria Agent (30 calendar days): type the date
- Full claim details and documents (60 calendar days, 2026 wordings): type the date
Check your own case.
48 hours = 2 calendar days from the date of the event. Deadlines are those of the Sasria policy wordings published on sasria.co.za (Material Damage and Motor 2026; Material Damage 2025). Your schedule shows which wording applies; your own insurer's policy may set its own deadlines for the rest of the claim — check it and use the earlier date.
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Lida, Layers template assistant
Photos first, broom second: what you throw away before the assessor comes can't be claimed easily.
A list with cost prices, even rough, is worth more than «everything was taken».
An illustrated character, not a lawyer.
Deadlines
The rules, with the source
| What | Deadline | Source |
|---|---|---|
| Report to the police, get a case number | Within 48 hours of the event | Sasria Material Damage and Motor 2026, cl. 5.1.1; Material Damage 2025, «How to claim» |
| Written notice to the insurer (Sasria Agent) | Within 30 calendar days of the event | Sasria Material Damage and Motor 2026, cl. 5.1.2; Material Damage 2025 |
| Claim through your own insurer | Sasria cover attaches to your underlying policy; the insurer handles the Sasria claim | Sasria Material Damage 2026, «Your Sasria policy and the underlying policy»; Material Damage 2025, «How to claim» |
The CAS number is what your insurer asks for first. Report even if you do not know who did it.
Step by step
What to do, in order
1
Stay safe
Do not go back into the premises alone while violence continues.
2
Photograph everything
Overview, details, empty shelves, the till, the damage outside. Before you clean.
3
Fill in the statement
What happened, when, and the list of items with their cost price.
4
Go to the police station
Within 48 hours. Sign in front of the officer or commissioner of oaths. Write down the CAS number.
5
Notify your insurer
In writing, within 30 calendar days: step 2.
6
Keep the evidence
CCTV, invoices, stock records: the assessor will ask for them.
Questions
I don't know who did it. Do I still open a case?
Yes. The case is opened against unknown persons. Your insurer needs the CAS number for the claim.
The police station is full. What now?
Go as soon as you can and keep proof of when you tried (photos, messages). Tell your insurer in writing at once; the 48-hour rule is in the Sasria wordings.
Do I need the case number before I notify the insurer?
No. Notify the insurer as soon as you can and send the CAS number when you have it.
Official sources
Step 1 of 4
Business looted or damaged: the 4 steps
- 1 Open a SAPS case
- 2 Notify your insurer (Sasria)
- 3 Ask SARS for a payment arrangement
- 4 Write to the landlord and the bank
Other documents
Keep the papers in one place
Letters, receipts and notices in one folder you can share with family or a lawyer. The templates and the editor are free; Layers is free for up to 20 people.
This is a ready-to-fill template and a deadline calculation, not legal advice.