Jira & Confluence 
Bitrix24 Public violence in Durban and Soweto, 8 October 2026. On 8 October 2026 protests in Durban (KwaZulu-Natal) and Soweto (Gauteng) turned violent: SAPS reported 14 vehicles torched in Durban and 10 in Soweto, and shops looted (SAnews, 9 October 2026). Sasria said it expects claims for looting and fire damage (SABC News, 10 October 2026). By 19 October 2026 no support scheme for affected businesses had been announced. Source
Resident · car or home
Car burnt or home damaged — police first, then your insurer
Short answer. The notice to your insurer is open below, with a section for the vehicle and one for the home. Report to the police, get a case number: Within 48 hours of the event (Sasria Material Damage and Motor 2026, cl. 5.1.1; Material Damage 2025, «How to claim»).
- Report to the police and get a CAS number (48 hours): type the date
- Written notice to your insurer / Sasria Agent (30 calendar days): type the date
- Full claim details and documents (60 calendar days, 2026 wordings): type the date
- Outer limit: no claim payable after 12 months (Motor 2026; Material Damage 2025): type the date
Check your own case.
Sasria Motor Policy 2026: police within 48 hours, written notice within 30 calendar days, full details within 60 calendar days, no claim payable after 12 months unless legal proceedings are pending. Home: Sasria Material Damage wordings (30 days; 12 or 24 months outer limit). Your schedule shows which wording applies.
Start typing right in the document — no sign-up. It stays in this browser; save it to your free Layers account to keep it, open it on your phone and share it.
Lida, Layers template assistant
Photograph the number plate and the VIN before the car is towed: you'll be asked for them.
Send the notice even if the assessor hasn't called yet: the 30 days run from the event.
An illustrated character, not a lawyer.
Deadlines
The rules, with the source
| What | Deadline | Source |
|---|---|---|
| Report to the police, get a case number | Within 48 hours of the event | Sasria Material Damage and Motor 2026, cl. 5.1.1; Material Damage 2025, «How to claim» |
| Written notice to the insurer (Sasria Agent) | Within 30 calendar days of the event | Sasria Material Damage and Motor 2026, cl. 5.1.2; Material Damage 2025 |
| Full details of the claim | Within 60 calendar days, unless Sasria agrees otherwise | Sasria Material Damage and Motor 2026, cl. 5.1.3 |
| Motor: no claim payable after | 12 months from the event, unless legal proceedings are pending | Sasria Motor Policy 2026, cl. 6.1 |
| After a rejection | 6 months from receipt of the rejection to start legal proceedings | Sasria Motor and Material Damage 2026, cl. 6.2 |
| Claim against whoever caused the damage | 3 years (general prescription) | Prescription Act 68 of 1969, s.11(d) |
Sasria cover only applies if your own motor or home policy includes it; you claim through your insurer. Without insurance, Sasria does not pay.
Step by step
What to do, in order
1
Police
Open a case within 48 hours; write down the CAS number.
2
Photos and papers
Vehicle or home, registration papers, licence disc, policy schedule, invoices.
3
Notify your insurer
In writing with the letter below, within 30 calendar days.
4
Keep the vehicle where it is
Or tell the insurer where it was towed; don't scrap it before the assessor has seen it.
5
Full details
Quotations and documents within 60 calendar days.
6
Renting?
Tell your landlord in writing: the building is on the landlord's insurance.
Questions
I only have third-party cover. Am I covered?
Usually not for damage to your own vehicle. Sasria attaches to the basic cover of your own policy; check your schedule.
My car is financed. Who gets paid?
Usually the finance house is noted on the policy. Tell the insurer and the bank.
What if the claim is rejected?
Ask for the rejection in writing. Under the 2026 wordings you have 6 months from receiving it to start legal proceedings.
Official sources
- Sasria Motor Policy 2026, clauses 5 (Claims) and 6 (Time Limitations)
- Sasria Material Damage Policy 2026, clauses 5 (Claims) and 6 (Time Limitations)
- Sasria Material Damage policy wording, «How to claim» (30 days, 12 months)
- Prescription Act 68 of 1969, ss.11 and 12 (Department of Justice)
- SAnews — Police issue stern warning following Durban, Soweto protests (9 October 2026)
All steps
Car or home damaged in public violence
Other documents
Keep the papers in one place
Letters, receipts and notices in one folder you can share with family or a lawyer. The templates and the editor are free; Layers is free for up to 20 people.
This is a ready-to-fill template and a deadline calculation, not legal advice.