Jira & Confluence 
Bitrix24 14 CFR Part 260 · Canceled or significantly delayed flight
Flight canceled or delayed for hours? — refund letter ready, deadline counted
Short answer. The refund request to your airline is open below: add your booking and what happened. Refund for a canceled flight: Full refund of fare, taxes and ancillary fees if you do not accept rebooking, a voucher or other compensation (14 CFR 260.6(a)(1)).
- Refund due — paid by credit card (7 business days): type the date
- Refund due — paid by debit card, cash, check or other (20 calendar days): type the date
Working days: Monday to Friday; public holidays are not deducted. Check your own case.
A "prompt refund" is made within 7 business days after the refund was requested for credit card purchases and within 20 calendar days for cash, check, debit card or other forms of payment (14 CFR 260.2). Under 14 CFR 260.6(a)(2) the refund is automatic when you reject the changed flight or alternative, or when you are offered nothing; we count from that date. Business days here are Monday to Friday; federal holidays are not subtracted.
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Give me the date you declined the rebooking, and I will show you the day your refund was due.
Write the exact times from the airline's notice. Three hours on a domestic trip is the line that matters.
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Deadlines
The rules, with the source
| What | Deadline | Source |
|---|---|---|
| Refund for a canceled flight | Full refund of fare, taxes and ancillary fees if you do not accept rebooking, a voucher or other compensation | 14 CFR 260.6(a)(1) |
| What counts as a significant delay or change | 3+ hours (domestic) or 6+ hours (international) earlier departure or later arrival; different airport; more connections; downgrade | 14 CFR 260.2 |
| When the refund becomes automatic | No alternative offered; you rejected the alternative; or you did not respond and the flight left without you | 14 CFR 260.6(a)(2) |
| Voucher instead of money | Only if you affirmatively accept it; it must be valid at least 5 years | 14 CFR 260.6(c), 260.7 |
| How fast | 7 business days (credit card) or 20 calendar days (other payment) | 14 CFR 260.2, "prompt refund" |
| How paid | Original form of payment, no processing fee | 14 CFR 260.10 |
| Paid extras not provided | Seats, Wi-Fi and other paid services not provided must be refunded | 14 CFR 260.4 |
Part 260 sets the refund for canceled or significantly changed flights without an exception for the cause of the disruption. Meals, hotels and other extras depend on each airline's own commitments.
Step by step
What to do, in order
1
Do not take the voucher
If you want money back, decline the credit or voucher and keep proof that you declined.
2
Check the hours
3 hours or more for a domestic trip, 6 hours or more for an international one, or a new airport or extra stop.
3
Fill in the letter
Add the confirmation code, the flight, what changed and what you paid.
4
Send it with proof
Use the airline's refund form or customer relations e-mail. Save the confirmation.
5
Watch the date
Enter the date above: 7 business days for a credit card, 20 days for other payment.
6
Complain to DOT or your card issuer
No refund by then? File a complaint with the U.S. DOT and consider disputing the charge.
Questions
The airline says the delay was weather. Do I still get a refund?
For a canceled flight or a significant delay or change that you decline, the refund rule in 14 CFR 260.6 has no exception for weather or any other cause. The cause can matter for meals and hotels, not for the refund.
I read that a new DOT rule from October 19 makes refunds harder. Is that true?
Press reports describe that change as being about how delays are categorized and what extras airlines offer. Whatever it changes, the refund text in 14 CFR Part 260, as published on eCFR on October 19, 2026, still requires a full refund in the cases above.
I accepted a travel credit by mistake. Can I still ask?
The rule says acceptance must be affirmative. Write to the airline, explain what happened and ask; keep the screenshots.
Official sources
Other documents
Keep the papers in one place
Letters, receipts and notices in one folder you can share with family or a lawyer. The templates and the editor are free; Layers is free for up to 20 people.
This is a ready document and a deadline calculation, not legal advice.