Jira & Confluence 
Bitrix24 Root cause · Ishikawa · PowerPoint
Fishbone diagram template — Ishikawa causes, 5 Whys and actions
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Short answer. Write the problem at the head of the fish and the possible causes on the six bones: people, machines, methods, materials, measurement and environment. Problem: one measurable problem at the head (your data).
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Check your own case.
Check names, dates and numbers again after every change.
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A cause is only a guess until data confirms it.
Open the fishbone deck below and write the problem first.
Deadlines
The rules, with the source
| What | Deadline | Source |
|---|---|---|
| Problem | one measurable problem at the head | your data |
| Causes | grouped by the six Ms | your team |
| Actions | owner, date and how you will check it worked | your plan |
A template gives structure; the facts, numbers and pictures are yours to check.
Step by step
What to do, in order
1
State the problem
What, where, when and how much.
2
Fill the bones
Brainstorm causes with the people who do the work.
3
Check and act
Test the top causes with data, then plan the fixes.
Questions
What is a fishbone diagram?
A cause-and-effect chart (Ishikawa) that groups possible causes of one problem.
What are the 6M categories?
Man (people), Machine, Method, Material, Measurement and Mother Nature (environment).
Is 5 Whys included?
Yes — a slide to ask "why?" five times for the main cause.
Other documents
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Problem-solving aid only. Confirm causes with data before acting.