Jira & Confluence 
Bitrix24 Too many required fields
Every extra required question loses people. Require only what you need to decide; leave the rest optional.
Requests · one form instead of chat messages
Request form template that collects every request the same way
Ask the same five things every time — who, what, why, by when and how urgent — and requests stop arriving as half-explained chat messages. Share one link; people answer without an account.
People who answer never need an account. You sign up only to keep your own form and receive its responses.
Live form example
Submit a request
Takes about two minutes. Your request goes straight to the team that handles it.
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1 Your full name · required
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2 Work email · required
We reply to this address.
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3 Department or team
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4 What is the request about? · required
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5 Describe what you need and why · required
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6 Needed by
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7 Priority · required
- Low
- Normal
- Urgent
Example — answers are not sent from this page.
Make a form like this
Sign up to get your own copy of this form: questions only, no answers. You get an email for each new response (several at once arrive as one summary); you can turn it off in the form settings. Respondents do not need an account.
The situation
When this template earns its place
Purchases, access, equipment and time off reach you through email, chat and corridor conversations, each missing something different. You chase the missing detail before you can even decide. A request form fixes the questions: the person names the request type, describes what is needed and why, and gives a date and priority. The form opens for anyone with the link without registration, and every request lands in one list of responses.
How to use it
A short path to a usable result
1
Pick the request types you handle
Keep the list short: purchase, access, equipment, time off, other. A type you never handle only creates requests you will reject.
2
Ask why and by when
One long-answer question for what is needed and why, one date for the deadline. These two answers decide the order you work in.
3
Share one link
Post the link where people already ask: the team chat, the intranet, an email signature. Nobody needs an account to answer.
4
Work from the response list
Each request arrives with the same fields. You get an email about new requests, grouped into one summary when several arrive together.
Filled example
See the result before you start
The example asks for name, work email, department, request type (purchase, access or account, equipment, time off, other), a description with the reason, the date it is needed by, and priority. The thank-you screen says the team will reply to the email given.
Common mistakes
What makes a form stop working
No priority or deadline
Without them every request looks equally urgent, and the loudest person wins.
Requests still accepted in chat
If chat requests are handled too, the form becomes optional. Answer chat requests with the form link.
FAQ
Questions before you use it
Do the people who answer need an account?
No. Anyone with the link opens the request form and answers in the browser without signing up. You need an account only to keep your own copy, publish it and receive the responses.
Does the author see who answered?
The author sees exactly what each person typed into the form, plus the time it was sent. There is no hidden tracking of respondents beyond the answers themselves.
Do I get an email when someone answers?
Yes. The form owner gets an email about each new response with the first answers and a link to all responses. When many arrive at once they come as one summary instead of a flood. You can turn these emails off in the form settings.
What does “Make a form like this” copy?
Only the questions and their order. Answers are never copied. After you sign up the copy opens in your workspace, where you can rename it, change questions and publish it.
Why is there a “Made with Layers” badge on the form?
The free plan shows a small badge under the form. It links to sign-up and says who made the tool; it does not collect anything about the person answering.
Can I use it for leave requests only?
Yes. Make a copy, remove the other request types and add the leave dates as two date questions.